Software Support & Maintenance

Software Support & Maintenance

Construct a strong Software Support & Maintenance today with santram.

Santram promise to give you the best service in the terms of software support and maintenance. We ensure your customized software remains functional, secure, and relevant to users for a good amount of time. Let’s now understand deeply what santram has to offer to all its client. The Software maintenance here refers to the set of activities we follow steps to keep your software operational after its initial deployment and also modifies the system in order to correct errors, improve performance, and adapt to changing environments.

Software Support & Maintenance
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Why is Software Maintenance Important?

Continuity of Operations

Continuity of Operations

We believe in providing regular maintenance that ensures the software preform continues functioning that minimize the downtime and decreasing the chances of disruptions.

Security

Santram provide utmost security that saves your custom software from cyber threats and maintain the security patches with updated system processing. against vulnerabilities.

Security
User Satisfaction

User Satisfaction

We address every concern hence we implement user feedback, that gives an overall enchantment in the user experience.

Compliance

We work according to your specific industry standard hence we understand that there are various industries that require a regulatory, hence we give it with regular updates and documentation.

Compliance

Types of Software Maintenance Santram Do

We develop various types of software; hence we also have a wide variety of software maintenance to provide that serves a distinct purpose:

Corrective Maintenance

This type of santram’s maintenance addresses the weakness of the software, once after the deployment is done. The corrective maintenance is initiated when the user finds an issue in the system during the internal testing phase. The approach particularly fix the errors with maintained user trust and software reliability.

 Adaptive Maintenance

This approach used by santram works on the modification of the overall software that also ensures the compatibility with the new environment. in this miniatous service we update the system in such a way that it aligns with the new operating systems, hardware changes and other necessary compliance services.

 Perfective Maintenance

The Perfective Maintenance focus on the performance enhancement of the software and it works according to the user feedback and the understanding of the market demand. Our process involves the addition of new features and the elimination of the outdated features to keep the software relevant in a competitive landscape.

 Preventive Maintenance

Preventive maintenance is another set of maintenance service provided by santram that can identify potential issues in the initial phase only. The process involves regular routine checks, quick updates and the optimization of the platform that together builds a strong and enhanced work unit that address all the latent faults, and extend the lifespan of your custom software.

Strategies we follow to conduct effective Software Maintenance

We follow the following strategies to conduct the best Software Support & Maintenance, and provide you a long-term success:

Regular Updates

Regular Updates

Santram conduct regular updates to keep your software secure and functional for the long term. We also updates the system with components like security patches, feature enhancements, and performance improvements.

Quality Assurance (QA)

We ask our clients to invest in the QA process which help them to make any change even during the maintenance phase. We conduct various rigorous testing like unit tests and integration tests to give you the best software that perfectly aligns with existing functionality.

Quality Assurance
 Documentation

Documentation

We help our clients to maintain the up-to-date documentation for an effective software maintenance. Our expert team also understands your codebase, facilitates the function of onboarding new team members, and provides you’re the required guidance during troubleshooting.

 Automation

Santram helps you automate the repetitive tasks, within the maintenance process and significantly enhances the efficiency of the software and reduces the human error. We also conduct automatic testing of the designed framework to streamline the quality with progressive automation in the deployment processes.

Automation
Stakeholder Communication

Stakeholder Communication

We include the experts from each department and the stakeholders for a successful maintenance efforts.

Lastly to elevate your custom software development and to get those advanced Software Support & Maintenance, contact santram today and be a part of your successful client story.

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Frequently Asked Questions

The Cybersecurity experts are the individuals that are responsible for the protection of the company's information and data from various computer-generated attacks. These professionals can be hired from trusted sources like santram that typically work in teams with other IT specialists, for an effective software development and service.

The main seven layer that the cyber security works in are the Human Layer, perimeter Security Layer, Network Layer, Application Security Layer, Endpoint Security Layer, etc.

The cybersecurity encompasses of strategies, technologies, and best practices that together provide a protected system, secured network and a segregated series of data that protects the user from cyber threats. It work with digital transformation that is spread across the industries with their advanced types and best practices.

The average salary Range of Cyber Security experts are 5 lakhs to 16 lakhs the range can vary from person to person depending on their experience and skill set.

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