Terms and Conditions

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Welcome to www.santramplatform.com

These terms and conditions outline the rules and regulations for the use of Santram 's Website, located at https://www.santramplatform.com

By accessing this website, we assume you accept these terms and conditions. Do not continue to use www.santramplatform.com if you do not agree to take all of the terms and conditions stated on this page.

Data Collection and Usage

Information Collected

Santram collects personal and business information from users, including but not limited to names, email addresses, company details, phone numbers, and any other information voluntarily provided by users.

Purpose of Collection

The collected information is used for communication, account setup, service improvement, and any other lawful purposes related to the provision of Odoo ERP solutions and associated services.

Consent

By providing their information, users consent to the collection, processing, and use of their data following the stated purposes outlined in these terms and conditions.

Cookies

We employ the use of cookies. By accessing www.santramplatform.com, you agree to use cookies in agreement with Santram 's Privacy Policy.

Most interactive websites use cookies to let us retrieve the user's details for each visit. Cookies are used by our website to enable the functionality of certain areas to make it easier for people visiting our website. Some of our affiliate/advertising partners may also use cookies.

Account Setup and Access

Account Creation

Users may create an account on the Santram’s platform by providing accurate and complete information, agreeing to these terms and conditions, and complying with any additional requirements specified during the registration process.

Access Restrictions

Santram reserves the right to restrict or limit access to certain features or services based on user account status, subscription level, or compliance with these terms and conditions.

Service Provision

Service Description

Santram offers Odoo ERP solutions, including software, support, maintenance, and additional features, as described on the platform and in any accompanying documentation.

Service Availability

While Santram strives to maintain uninterrupted service availability, users acknowledge that occasional downtime, maintenance, or technical issues may occur, and Santram shall not be liable for any resulting disruptions.

Governing Law

These Terms shall be governed and construed following the laws of Delaware, United States, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service and supersede and replace any prior agreements we might have had between us regarding the Service.

Payment and Billing

Payment Terms

Users agree to pay all applicable fees associated with their use of Santram services, as outlined in the pricing, billing cycles, and payment methods specified on the platform.

Billing Disputes

In the event of a billing dispute, users must promptly notify Santram in writing, providing detailed information and supporting documentation. Santram will investigate the dispute and work with the user to resolve it promptly.

Intellectual Property

Ownership

All intellectual property rights related to the Santram platform, including software, trademarks, and proprietary information, are owned by Santram or its licensors.

License Grant

Santram grants users a limited, non-exclusive license to access and use the services for their internal business purposes, subject to compliance with these terms and conditions and any applicable usage restrictions.

User Responsibilities

Acceptable Use

Users agree to use the Santram services in compliance with applicable laws, regulations, and these terms and conditions, and to refrain from engaging in any illegal, fraudulent, or abusive activities.

Data Security

Users are responsible for maintaining the security of their account credentials and protecting sensitive information from unauthorized access or disclosure.

Termination and Suspension

Termination Policy

Santram reserves the right to terminate or suspend user accounts for violations of these terms and conditions, fraudulent activity, or non-payment of fees, with or without prior notice.

Effect of Termination

Upon termination or suspension of an account, users may lose access to the services and any associated data, and Santram shall not be liable for any resulting damages or losses.

Obligations Regarding Products and Services

Santram' Obligations

Santram’s obligations concerning its products and/or services are exclusively governed by the written agreements under which they are provided.

Third-Party Websites

Representation Disclaimer

Santram makes no representations whatsoever regarding any other website accessed through this one. Accessing a non-Santram website, even if it contains the Santram logo, signifies its independence from Santram. Santram disclaims control over the content or privacy practices of such websites. Furthermore, linking to a non-Santram’s website does not imply endorsement or acceptance of responsibility for its content or use. Users are responsible for ensuring selected content is free from items such as viruses, worms, trojan horses, and other destructive elements.

Limitation of Liability

Exclusion of Liability

Santram shall not be liable to any party for direct, indirect, special, incidental, or consequential damages, or any damages whatsoever, arising from the use of this website or any other hyperlinked website. This includes, without limitation, damages resulting from business interruption, loss of use, loss of programs or other data on information handling systems, or otherwise. Even if advised of the possibility of such damages, Santram will not be liable for damages claimed by users based on third-party claims.

Miscellaneous

Updates and Amendments

Santram reserves the right to update or amend these terms and conditions periodically, with notice to users of any material changes. Continued use of the services following such changes constitutes acceptance of the revised terms.

Severability

If any provision of these terms and conditions is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect, and the invalid or unenforceable provision shall be replaced with a valid and enforceable provision that most closely matches the intent of the original provision.

Common Law Marks

Not all common law marks used by Santram are listed on this page. Santram's practice is to list only the most significant of its common law marks. The absence of a mark from this page does not imply that Santram does not utilize the mark, nor does it suggest that the product is not actively promoted or lacks significance within its relevant market.

Proprietary Notices and Copyrighted Information

This website may contain other proprietary notices and copyrighted information held by others, the terms of which must be observed and strictly adhered to.

Accuracy and Completeness

Santram makes no claims, promises, or warranties concerning the accuracy or completeness of the information contained in this website or any hyperlinked website. Information on this website may contain technical inaccuracies or typographical errors.

Disclaimer

To the maximum extent permitted by applicable law, we exclude all representations, warranties, and conditions relating to our website and the use of this website. Nothing in this disclaimer will:

  • limit or exclude our or your liability for fraud or fraudulent misrepresentation;
  • limit any of our or your liabilities in any way that is not permitted under applicable law; or
  • exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort, and for breach of statutory duty.

As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.

Contact Us

If you have any questions about these Terms, please contact us at:

Santram

3600 Park 42 Dr Suite 3650, Sharonville, OH 45241

Delaware, United States

Email: Info@santramplatform.com

Phone: +1 (835) 201-8611